Employment Opportunities

Greenwich Ford is looking for passionate, career-minded individuals who want to grow in the automotive sales industry.

Join a team that believes in promoting from within and challenges everyone to exceed their own expectations.

Sales Professionals will grow and contribute to the success of the organization and their professional growth by doing the following:

Job Responsibilities include but are not limited to:

• Sells and delivers a minimum number of vehicles per month.
• Writes complete sales orders and processes paperwork in accordance with dealership policies.
• Utilizes dealership sales control and follow-up systems.
• Attends product and sales training courses as requested by sales manager.
• Keeps up-to-date on new products and services within the industry.
• Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
• Maintains a prospect development system.
• Conducts business in an ethical and professional manner.
• Satisfies the transportation needs of vehicle purchasers.
• Approaches, greets, and offers assistance or direction to any customer who enters the dealership showroom or sales lot.
• Assists customers in selecting a vehicle by asking questions and listening carefully to their responses.
• Explains fully product performance, application and benefits to prospects.
• Describes all optional equipment available for customer purchase.
• Offers test drives to all prospects. Follows dealership procedure to obtain proper identification from customer prior to test drive.
• Exhibits high level of commitment to customer satisfaction.
• Knows and understands the federal, state, and local laws which govern retail automobile sales.
• Establishes personal income goals that are consistent with dealership standards of productivity and devises a strategy to meet those goals.
• Keeps abreast of new products, features, accessories, etc., and their benefits to customers.
• Knows and understands equity and values and is able to explain depreciation to the customer.
• Ensures that the sales manager has an opportunity to meet each customer.
• Turns 100 percent of closed deals to finance and insurance manager, along with properly completed paperwork (insurance information, trade title etc.).
• Prepares sold vehicles for customer delivery prior to customer arrival.
• Delivers vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty and paperwork.
• Introduces customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department.
• Schedules first service appointment.
• Reviews and analyzes actions at the end of each day, week, month and year to determine how to better utilize time and plans more effectively.
• Attends sales meetings.
• Maintains professional appearance.
• Other tasks as assigned.

CLEAN DRIVERS LICENSE REQUIRED

We offer tremendous growth and a comprehensive benefits package including:

•  Paid Time Off
•  Medical and Dental Benefits
•  Paid Holidays
•  Continuous Professional Growth and Development

Job Type: Full-time

Our NEW Greenwich Ford dealership is currently looking to hire an Office Administrator! If you are looking to learn A NEW SKILL and grow...APPLY NOW!!!

• Automotive Biller/DMV Title Clerk experience IS an ABSOLUTE PLUS!!!
• Automotive experience is not required! We offer training!!!

Job Training Provided:

• Processes all new and used vehicles for registration in the state in which they will be titled.
• Prepares tax and title documents.
• Submits all legal transfer work to the Department of Motor Vehicles.
• Verifies that funds have been collected and the correct lienholder paid off before processing title applications.
• Checks for accuracy in the application and ensures that all information is complete.
• Prepares payoff checks for new vehicles and trade-ins.
• Bills out all dealer trades and prepares Certificates of Origin.
• Maintains a system to verify out-of-state titles.
• Compiles and maintains a complete list of all outstanding title work. Reports to management on the status of any missing or problem titles and provides a current list of outstanding titles to the comptroller at the end of month.
• Signs over titles for all wholesalers who have paid in full. Prepares a monthly report to management of any funds not collected from wholesalers due to missing or incomplete title work.
• Prepares stock cards for new and used vehicles.
• Processes/registers all vehicle warranties and extended service contracts, maintaining a log of all contracts processed and mailed.
• Processes yearly renewal of dealer tags in conjunction with comptroller.
• Stays abreast of title regulations. Attends seminars held by local licensing bureaus and any available training on title regulations.
• Posts transactions to accounting records such as worksheet, ledger and computer files.
• Accesses computer files and compiles reports as requested.
• Maintains professional appearance and neat work area

We include a comprehensive benefits package including:

• Medical Coverage
• Dental Coverage
• Paid Holidays
• On-the-job Training Provided
• Continuous Professional Development
• Growth Opportunities!

Job Type: Full-time/Part time/Weekends

Greenwich Ford seeks an Express Lane Technician to join the team! Busy Service Department seeks help in repairs and customer satisfaction. If you are looking for unlimited growth opportunities, we should meet.

We offer a comprehensive benefits package, continuous on-site and off-site training, tool assistance, and so much more. Candidates should have clean driving record.

Job Responsibilities include but are not limited to:

• Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
• Diagnoses vehicle problems based on customer complaints and inspection.
• Communicates with parts department to obtain needed parts.
• Saves and tags parts of the job if under warranty or if requested by the customer.
• Examines assigned vehicle to determine if further safety or service work is required or recommended.
• Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
• Documents all work performed and recommended on the repair order.
• Road tests vehicles.
• Participates in manufacturer-sponsored training programs, schools, and events.
• Keeps abreast of manufacturer technical bulletins.
• Inspects and test drives newly delivered vehicles for obvious damage and missing major components and drivability functions.
• Installs optional equipment specified by the customer or dealer.
• Reports machinery defects or malfunctions to supervisor.
• Ensures that customers' cars are kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or condition of the vehicle.
• Keeps shop area neat and clean.
• Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as they were received.
• Understands, keeps abreast of and complies with federal, state and local regulations, such as hazardous waste disposal, OSHA Right-to-Know etc.
• Operates all tools and equipment in a safe manner.
• Reports any safety issues immediately to management.
• Other tasks as assigned.

We offer tremendous growth and a comprehensive benefits package including:

• Paid Time Off
• Medical
• Dental
• Paid Holidays
• Free tuition through Strayer University
• Continuous Professional Growth and Development

 
Job Type: Full-time

Greenwich Ford seeks Service Advisors (Writers) to greet customers, listen to their description of the problems or service needed, determine the type of service required and prepare repair orders. If a vehicle requires additional repairs not covered in the original order, they estimate the additional cost and telephone the customer for permission to do the work. They also advise customers on other available services.

Job Responsibilities include but are not limited to:

• Advises customers about necessary service for routine maintenance.
• Helps identify a mechanical problem by questioning the customer or doing a visual inspection or road test.
• Confers with customers about inspection results, recommend corrective procedures and prepare work order for needed repairs.
• Prepares a repair order showing time, cost and labor estimates for service.
• Writes a brief description of the customer's concern on the repair order to help the technician locate the problem.
• Explains the work performed and the repair order charges to the customer.
• Handles customer complaints.
• Schedules service appointments.
• Obtains customer and vehicle data prior to arrival when possible.
• Greets customers in a timely, friendly manner and obtains vehicle information.
• Test drives the vehicle with customer as needed to confirm the problem or refer to test technician.
• Refers to service history, inspects vehicle, and recommends additional needed service.
• Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.
• Provides a complete and accurate written cost estimate for labor and parts.
• Obtains customer's signature on repair order; provides customer with a copy.
• Establishes customer's method of payment. Obtains credit approval, if necessary.
• Notifies dispatcher of incoming work.
• Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
• Implements and maintains a service marketing program.
• Reviews repair orders to ensure that work is completed and additional work and authorization is noted. Closes repair order as appropriate.
• Ensures that vehicles are parked in assigned areas. Makes sure they are locked and all keys are marked and put away correctly.
• Keeps service department forms, menus and pricing guides up-to-date.
• Implements a quality control process to eliminate comebacks.
• Maintains high customer satisfaction standards.
• Handles telephone inquiries regarding appointments and work in process.
• Inspects all vehicles for body work, informs customer if work is needed and provides an estimate for body work.
• Maintains a professional appearance.

 
We offer tremendous growth and a comprehensive benefits package including:

• Paid Time Off
• Free College Tuition through our partnership with Strayer University.
• Medical/Dental Coverage
• Paid Holidays
• Continuous Professional Development

 
Job Type: Full-time

Greenwich Ford seeks a fulltime Lot Attendant/Porter to assist in maintaining a professional appearance of a busy car dealership.

Day to day responsibilities include but are not limited to the following:

• Vehicle movement, taking vehicles on swaps, assisting in maintaining professional appearance of the parked vehicles
• Parking vehicles in storage lot
• Daily upkeep of dealership, including cleaning and removing trash in the Service Department, Showroom and Administrative Offices
• Maintain property in an attractive, comfortable condition
• Trash pickup on the property
• Power washing
• Touch up painting
• Replace light bulbs along pathways and parking areas
• Sweep
• Assists with all types of ad hoc projects as requested

Requirements include but are not limited to the following:

• No experience required, we will train
• Ability to be prompt and on time every day (very important to us)
• Ability to solve problems and work with minimal supervision
• Ability to handle light handy work
• Valid and clean driver's license is a MUST
• The ideal candidate possesses a positive attitude with the ability to interact with all levels of staff and personalities.
• We offer tremendous growth and a comprehensive benefits package including:
• Paid Time Off
• Free College Tuition through our partnership with Strayer University.
• Medical/Dental Coverage
• Paid Holidays
• Continuous Professional Development