Job Openings

Cashier/Receptionist

Chrysler Jeep Dodge Ram of Clifton Park is looking for motivated, self-starters with positive spirits to join our team. We are looking for a Service Cashier to manage all transactions with customers accurately and efficiently. Cashier responsibilities include receiving payments and issuing receipts, gift-wrapping packages and keeping track of all cash and credit transactions. To be successful in this role, you should have previous experience in a customer service position and good knowledge of how cash registers operate. You should be available to take evening and weekend shifts occasionally. Ultimately, you'll ensure all transactions run smoothly and will help us maximize customer satisfaction.

Responsibilities

  • Manage transactions with customers using cash registers
  • Scan goods and ensure pricing is accurate
  • Collect payments whether in cash or credit
  • Issue receipts, refunds, change or tickets
  • Redeem stamps and coupons
  • Cross-sell products and introduce new ones
  • Resolve customer complaints, guide them and provide relevant information
  • Greet customers when entering or leaving the store
  • Maintain clean and tidy checkout areas
  • Track transactions on balance sheets and report any discrepancies
  • Bag, box or gift-wrap packages
  • Handle merchandise returns and exchanges

Skills

  • Work experience as a retail cashier or in a similar role in sales
  • Basic PC knowledge
  • Familiarity with electronic equipment, like cash register and POS
  • Good math skills
  • Strong communication and time management skills
  • Customer satisfaction-oriented
  • High school degree

About Us

Dennis & Co. Auto Group, Inc. operates a major automotive dealership network in the Metropolitan New York region with a diversified portfolio of 14 brands across 10 locations, including Chrysler, Jeep, Dodge, Ram, Kia, Volkswagen, Ford, Buick, GMC, Fiat, Alfa Romeo, Maserati, Chevrolet, and Cadillac. The group also owns and operates a used-only dealership and two collision centers.

Dennis & Co. connects prospective buyers with their ideal vehicles and offers warranty and repair services that keep drivers on the roads.

Utilizing the industry's most advanced technological platform, Dennis & Co. ensures customers can shop on their terms, and in the venue of their choice (online, mobile, in-person), picking up where they left off as they move across channels.

Beyond technology, Dennis & Co. cares about people. For customers, this means a shift away from pushy salespeople, and a move to seamless interactions that can begin online and pick up in person.

For the company's 600+ employees, it means a willingness to invest in their growth, through training and tuition. To take a look at our growth, see the link below: https://apnews.com/press-release/newswire/business-new-york-e8a07c495a7854a4103af258d4325329

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Weekend availability

Ability to commute/relocate:

  • Clifton Park, NY 12065: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

Apply for Position

Service BDC Rep

We are currently conducting interviews for our growing Business Development Centers in Greenwich. Are you ready to shift your career into overdrive? Are you ready to start your career with a company that fosters professional growth? Are you looking for a role with an uncapped commission? If you answered yes, we look forward to meeting you.

To see some of our company's growth, copy and paste the link below:

https://apnews.com/press-release/newswire/business-new-york-e8a07c495a7854a4103af258d4325329

Primary responsibilities will include but are not limited to the following:

  • Answer inbound calls in a professional manner and set appointments for prospective clients.
  • Manage a high volume of customer inbound calls and re-route to the appropriate team member.
  • Identify customer needs and resolve concerns
  • Log customer information into the dealerships computer database and follow up accordingly.
  • Maintain professional appearance at all times
  • Identify strategies to improve customer service process and customer satisfaction

Job Requirements include:

  • Previous experience working in a call center or customer service environment preferred
  • Enthusiastic and friendly demeanor
  • Proven experience at building relationships and working in teams.
  • Live within a reasonable commuting distance
  • Tenacious yet professional follow up on customer inquiries
  • Background in sales helpful but not required
  • Bi Lingual preferred

If you have experience providing exceptional customer service and thrive in a fast paced environment, let's talk!

Job Type: Full-time

Job Type: Full-time

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off

Schedule:

  • 8 hour shift

Supplemental pay types:

  • Bonus pay
  • Commission pay

Experience:

  • Call center: 1 year (Preferred)

Work Location: One location

Apply for Position

Automotive Sales Consultant

Dennis & Co. is a rapidly growing automotive group with locations in New York and New Jersey looking to add full-time Automotive Sales Consultant for our Greenwich Ford location. Greenwich Ford is looking for passionate, career-minded individuals who want to grow in the automotive industry in a brand-new, state-of-the-art dealership. Join a team that believes in promoting from within and challenges everyone to exceed their own expectations. Sales Consultants at Greenwich Ford will grow and contribute to the success of the organization and their professional growth by doing the following:

Job Responsibilities include but are not limited to:

  • Sells and delivers a minimum number of vehicles per month.
  • Writes complete sales orders and processes paperwork in accordance with dealership policies.
  • Utilizes dealership sales control and follow-up systems.
  • Attends product and sales training courses as requested by sales manager.
  • Keeps up to date on new products and services within the industry.
  • Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
  • Maintains a prospect development system.
  • Conducts business in an ethical and professional manner.
  • Satisfies the transportation needs of vehicle purchasers.
  • Approaches, greets, and offers assistance or direction to any customer who enters the dealership showroom or sales lot.
  • Assists customers in selecting a vehicle by asking questions and listening carefully to their responses.
  • Explains fully product performance, application and benefits to prospects.
  • Describes all optional equipment available for customer purchase.
  • Offers test drives to all prospects. Follows dealership procedure to obtain proper identification from customer prior to test drive.
  • Exhibits high level of commitment to customer satisfaction.
  • Knows and understands the federal, state, and local laws which govern retail automobile sales.
  • Establishes personal income goals that are consistent with dealership standards of productivity and devises a strategy to meet those goals.
  • Keeps abreast of new products, features, accessories, etc., and their benefits to customers.
  • Knows and understands equity and values and can explain depreciation to the customer.
  • Ensures that the sales manager has an opportunity to meet each customer.
  • Turns 100 percent of closed deals to finance and insurance manager, along with properly completed paperwork (insurance information, trade title etc.).
  • Prepares sold vehicles for customer delivery prior to customer arrival.
  • Delivers vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty and paperwork.
  • Introduces customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department.
  • Schedules first service appointment.
  • Reviews and analyzes actions at the end of each day, week, month and year to determine how to better utilize time and plans more effectively.
  • Attends sales meetings.
  • Maintains professional appearance.
  • Other tasks as assigned.

MUST HAVE A CLEAN DRIVERS LICENSE.
We offer tremendous growth and a comprehensive benefits package including:

  • Vacation and Sick Time.
  • Medical
  • Dental
  • Vision
  • Life
  • Paid Holidays
  • Free tuition through Strayer University
  • Continuous Professional Growth and Development

About Us

Dennis & Co. Auto Group, Inc. operates a major automotive dealership network in the Metropolitan New York region with a diversified portfolio of 14 brands across 10 locations, including Chrysler, Jeep, Dodge, Ram, Kia, Volkswagen, Ford, Buick, GMC, Fiat, Alfa Romeo, Maserati, Chevrolet, and Cadillac. The group also owns and operates a used-only dealership and two collision centers.

Dennis & Co. connects prospective buyers with their ideal vehicles and offers warranty and repair services that keep drivers on the roads.

Utilizing the industry's most advanced technological platform, Dennis & Co. ensures customers can shop on their terms, and in the venue of their choice (online, mobile, in-person), picking up where they left off as they move across channels.

Beyond technology, Dennis & Co. cares about people. For customers, this means a shift away from pushy salespeople, and a move to seamless interactions that can begin online and pick up in person.

For the company's 600+ employees, it means a willingness to invest in their growth, through training and tuition.

To take a look at our growth, see the link below: https://apnews.com/press-release/newswire/business-new-york-e8a07c495a7854a4103af258d4325329

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Vision insurance

Schedule:

  • 8 hour shift
  • Holidays
  • Weekend availability

Supplemental pay types:

  • Bonus pay
  • Commission pay

Ability to commute/relocate:

  • Nanuet, NY 10954: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

  • Automotive Sales: 1 year (Required)

License/Certification:

  • Driver's License (Required)

Work Location: One location

Apply for Position

F&I Manager

An expanding Auto Group is seeking an experienced leader in their Finance Department a minimum of 5 years F&I experience. We have a large inventory or both new and used vehicles. You will meet with the owner to strike this deal that could make a huge difference in your career. Contact us today!

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Responsible for the attainment and gross production of financial services' goals and objectives.
  • Reviews customer credit applications.
  • Controlling the deal flow in the showroom.
  • Makes extended service contracts and other owner protection programs available to customers.
  • Assesses profitability to dealership of financing arrangements.
  • Utilizes a menu selling process.
  • Ensures necessary documentation for each deal is complete by utilizing a deal checklist.
  • Maintains Customer Satisfaction scores at or above company standards.
  • Works closely with sales team. Providing leadership and guidance.
  • Ensures compliance with all laws and regulatory obligations relative to financial services and products.
  • Supports the dealership's initiative in Safeguard and Transaction compliance programs.
  • Complies with all Safeguard and Transaction compliance rules and regulations.
  • Ensures that all organizational activities and operations are carried out in compliance with organizational guidelines and local, state, and federal regulations and laws governing business operations.
  • Oversees completion and submission of all financing documents.
  • Acts as liaison between the customer and the lending institution.
  • Reinforces company policies and adheres to company standards.
  • Encourages compliance with applicable laws and regulations.
  • Ensures adherence to F&I reporting requirements of company.
  • Maintains effective employee relations.
  • Promotes and maintains good customer satisfaction index.

Qualification requirements include:

  • Experience with CDK
  • Hardworking, motivated individuals with a positive attitude

Benefits Offered

  • Medical
  • Dental
  • Life
  • Vision
  • Free Education (Strayer University)
  • Opportunities for Growth!!
  • Training Provided
Apply for Position

Service Advisor

Greenwich Ford seeks talented Service Advisors (Writers) for a busy dealership service center in Greenwich, NY! Service Advisors are to greet customers, listen to their description of the problems or service needed, determine the type of service required and prepare repair orders. If a vehicle requires additional repairs not covered in the original order, they estimate the additional cost and telephone the customer for permission to do the work. They also advise customers on other available services.

Essential Duties

  • Advises customers about necessary service for routine maintenance.
  • Helps identify a mechanical problem by questioning the customer or doing a visual inspection or

road test.

  • Confers with customers about inspection results, recommend corrective procedures and prepare

work order for needed repairs.

  • Prepares a repair order showing time, cost and labor estimates for service.
  • Writes a brief description of the customer's concern on the repair order to help the technician

locate the problem.

  • Explains the work performed and the repair order charges to the customer.
  • Handles customer complaints.
  • Schedules service appointments.
  • Obtains customer and vehicle data prior to arrival when possible.
  • Greets customers in a timely, friendly manner and obtains vehicle information.
  • Test drives the vehicle with customer as needed to confirm the problem or refer to test technician.
  • Refers to service history, inspects vehicle, and recommends additional needed service.
  • Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.
  • Provides a complete and accurate written cost estimate for labor and parts.
  • Obtains customer's signature on repair order; provides customer with a copy.
  • Establishes customer's method of payment. Obtains credit approval, if necessary.
  • Notifies dispatcher of incoming work.
  • Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
  • Implements and maintains a service marketing program.
  • Reviews repair orders to ensure that work is completed and additional work and authorization is noted. Closes repair order as appropriate.
  • Ensures that vehicles are parked in assigned areas. Makes sure they are locked and all keys are marked and put away correctly.
  • Keeps service department forms, menus and pricing guides up-to-date.
  • Implements a quality control process to eliminate comebacks.
  • Maintains high customer satisfaction standards.
  • Handles telephone inquiries regarding appointments and work in process.
  • Inspects all vehicles for body work, informs customer if work is needed and provides an estimate for body work.
  • Maintains a professional appearance.

Benefits

  • Paid Time Off
  • Free College Tuition through our partnership with Strayer University.
  • Medical/Dental/Vision Coverage
  • Life Insurance
  • Paid Holidays
  • Continuous Professional Development
Apply for Position

Contact

Greenwich Ford

1111 State Route 29
Directions Greenwich, NY 12834

  • Sales: 845-605-9221
  • Service: 518-692-2246
  • Parts: 518-692-2246

Hours

  • Monday 9am-6pm
  • Tuesday 9am-6pm
  • Wednesday 9am-6pm
  • Thursday 9am-6pm
  • Friday 9am-6pm
  • Saturday 9am-5pm
  • Sunday 12pm-4pm