Job Openings

Parts Driver

Greenwich Ford seeks motivated Parts Driver for a busy service center located in the Greenwich Area!

Job Responsibilities include but are not limited to:

· Stock parts shelves and pull parts for delivery.

· Maintain daily sales and delivery records.

· Resolve service inquiries in a timely and courteous manner.

· Obtain customer signatures on all pickup and delivery receipts.

· Perform routine maintenance and cleaning on truck interior.

Looking for team member who wants to grow within the company.

CLEAN LICENSE IS REQUIRED

We offer tremendous growth and a comprehensive benefits package including:

  • Free Tuition Strayer University
  • Medical Benefits
  • Dental Benefits
  • Vision Benefits
  • Life Insurance
  • Paid Holidays
  • Continuous Professional Growth and Development

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Vision insurance

Schedule:

  • 8 hour shift
  • Weekend availability

Ability to commute/relocate:

  • Greenwich, NY 12834: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: One location

Apply for Position

Finance and Insurance Manager

Greenwich Ford is seeking a seasoned Finance and Insurance Manager Greenwich location. We are looking for finance leaders with a minimum of 5 years F&I experience. This role is customer facing, with the opportunity to earn commission on top of your regular salary. We have a large inventory or both new and used vehicles. Contact us today!

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • ·Meet with customer to discuss options including value added insurance, GAP coverage and warranties
  • Responsible for the attainment and gross production of financial services' goals and objectives.
  • Reviews customer credit applications.
  • Controls the deal flow in the showroom.
  • Makes extended service contracts and other owner protection programs available to customers.
  • Assesses profitability to dealership of financing arrangements.
  • Utilizes a menu selling process.
  • Ensures necessary documentation for each deal is complete by utilizing a deal checklist.
  • Maintains Customer Satisfaction scores at or above company standards.
  • Works closely with sales team; providing leadership and guidance.
  • Ensures compliance with all laws and regulatory obligations relative to financial services and products.
  • Supports the dealership's initiative in Safeguard and Transaction compliance programs.
  • Complies with all Safeguard and Transaction compliance rules and regulations.
  • Ensures that all organizational activities and operations are carried out in compliance with organizational guidelines and local, state, and federal regulations and laws governing business operations.
  • Oversees completion and submission of all financing documents.
  • Acts as liaison between the customer and the lending institution.
  • Reinforces company policies and adheres to company standards.
  • Encourages compliance with applicable laws and regulations.
  • Ensures adherence to F&I reporting requirements of company.
  • Maintains effective employee relations.
  • Promotes and maintains good customer satisfaction index.

Qualification requirements include:

  • Experience with CDK
  • Hardworking, motivated individuals with a positive attitude
  • Minimum of 5 years automotive experience

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Weekend availability

Supplemental Pay:

  • Bonus pay
  • Commission pay

Ability to commute/relocate:

  • Greenwich, NY 12834: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Dealership experience: 5 years (Preferred)
  • Sales: 5 years (Preferred)

Work Location: One location

Apply for Position

Automotive Sales Consultant

Greenwich Ford is looking for passionate, career-minded individuals who want to grow in the automotive sales industry.

Join a team that believes in promoting from within and challenges everyone to exceed their own expectations.

Sales Professionals will grow and contribute to the success of the organization and their professional growth by doing the following:

Job Responsibilities include but are not limited to:

  • Sells and delivers a minimum number of vehicles per month.
  • Writes complete sales orders and processes paperwork in accordance with dealership policies.
  • Utilizes dealership sales control and follow-up systems.
  • Attends product and sales training courses as requested by sales manager.
  • Keeps up-to-date on new products and services within the industry.
  • Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
  • Maintains a prospect development system.
  • Conducts business in an ethical and professional manner.
  • Satisfies the transportation needs of vehicle purchasers.
  • Approaches, greets, and offers assistance or direction to any customer who enters the dealership showroom or sales lot.
  • Assists customers in selecting a vehicle by asking questions and listening carefully to their responses.
  • Explains fully product performance, application and benefits to prospects.
  • Describes all optional equipment available for customer purchase.
  • Offers test drives to all prospects. Follows dealership procedure to obtain proper identification from customer prior to test drive.
  • Exhibits high level of commitment to customer satisfaction.
  • Knows and understands the federal, state, and local laws which govern retail automobile sales.
  • Establishes personal income goals that are consistent with dealership standards of productivity and devises a strategy to meet those goals.
  • Keeps abreast of new products, features, accessories, etc., and their benefits to customers.
  • Knows and understands equity and values and is able to explain depreciation to the customer.
  • Ensures that the sales manager has an opportunity to meet each customer.
  • Turns 100 percent of closed deals to finance and insurance manager, along with properly completed paperwork (insurance information, trade title etc.).
  • Prepares sold vehicles for customer delivery prior to customer arrival.
  • Delivers vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty and paperwork.
  • Introduces customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department.
  • Schedules first service appointment.
  • Reviews and analyzes actions at the end of each day, week, month and year to determine how to better utilize time and plans more effectively.
  • Attends sales meetings.
  • Maintains professional appearance.
  • Other tasks as assigned.

CLEAN DRIVERS LICENSE REQUIRED

We offer tremendous growth and a comprehensive benefits package including:


  •  Paid Time Off
  •  Medical and Dental Benefits
  •  Paid Holidays
  •  Continuous Professional Growth and Development

Job Type: Full-time
Apply for Position

Automotive Detailer

Greenwich Ford is seeking a talented automotive detailer! If this sounds like you apply today.

Responsibilities include but are not limited to-

Detail vehicles.

  • Washes vehicle exterior, cleans interior and exterior windows and wipes down doorjambs.
  • Applies wax to auto body, and wipes or buffs surface.
  • Vacuums interior of vehicles to remove loose dirt and debris.
  • Cleans upholstery, rugs and other surfaces, using appropriate cleaning agents, applicators and cleaning devices.
  • Applies revitalizers and preservation agents to interior vinyl or leather surfaces and treats fabrics with spot- and stain-resistant chemicals.
  • Cleans engine and engine compartment with steam-cleaning equipment and various cleaning agents.
  • Applies special-purpose cleaners to remove foreign materials which normal cleaning procedures do not remove, utilizing experience and judgment and following product manufacturer's recommendations.
  • Inspects vehicles for noticeable defects, such as dents, scratches, torn upholstery and poor mechanical operation.
  • Restores appearance of engine area, rugs and upholstery and painted surfaces. Uses touch-up paint, dyes and other appropriate materials.
  • Uses proper eye, hand and body protection when using products that require protection.
  • Fills vehicle with fuel.
  • Applies dressing on tires and tire wells.
  • Replaces missing or defective small parts.
  • Maintains showroom and stock vehicles in clean and presentable condition at all times.
  • Ensures proper stickers are displayed in the vehicle's window.
  • Removes all window stickers on sold vehicles.
  • Keeps work area neat and clean.
  • Operates all tools and equipment in a safe manner.
  • Reports any safety issues immediately to management.
  • Other tasks as assigned.
  • Assists with all types of ad hoc projects as requested

We offer a comprehensive benefits package including:

  • Medical Coverage
  • Dental Coverage
  • Vision Coverage
  • Paid Time Off
  • Paid Holidays
  • Free tuition through Strayer University
  • Professional Development and Growth

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Weekend availability

License/Certification:

  • Driver's License (Required)

Work Location: One location

Apply for Position

Service Advisor

Greenwich Ford seeks Service Advisors (Writers) to greet customers, listen to their description of the problems or service needed, determine the type of service required and prepare repair orders. If a vehicle requires additional repairs not covered in the original order, they estimate the additional cost and telephone the customer for permission to do the work. They also advise customers on other available services.

Job Responsibilities include but are not limited to:

  • Advises customers about necessary service for routine maintenance.
  • Helps identify a mechanical problem by questioning the customer or doing a visual inspection or road test.
  • Confers with customers about inspection results, recommend corrective procedures and prepare work order for needed repairs.
  • Prepares a repair order showing time, cost and labor estimates for service.
  • Writes a brief description of the customer's concern on the repair order to help the technician locate the problem.
  • Explains the work performed and the repair order charges to the customer.
  • Handles customer complaints.
  • Schedules service appointments.
  • Obtains customer and vehicle data prior to arrival when possible.
  • Greets customers in a timely, friendly manner and obtains vehicle information.
  • Test drives the vehicle with customer as needed to confirm the problem or refer to test technician.
  • Refers to service history, inspects vehicle, and recommends additional needed service.
  • Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.
  • Provides a complete and accurate written cost estimate for labor and parts.
  • Obtains customer's signature on repair order; provides customer with a copy.
  • Establishes customer's method of payment. Obtains credit approval, if necessary.
  • Notifies dispatcher of incoming work.
  • Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
  • Implements and maintains a service marketing program.
  • Reviews repair orders to ensure that work is completed and additional work and authorization is noted. Closes repair order as appropriate.
  • Ensures that vehicles are parked in assigned areas. Makes sure they are locked and all keys are marked and put away correctly.
  • Keeps service department forms, menus and pricing guides up-to-date.
  • Implements a quality control process to eliminate comebacks.
  • Maintains high customer satisfaction standards.
  • Handles telephone inquiries regarding appointments and work in process.
  • Inspects all vehicles for body work, informs customer if work is needed and provides an estimate for body work.
  • Maintains a professional appearance.
 
We offer tremendous growth and a comprehensive benefits package including:

  • Paid Time Off
  • Free College Tuition through our partnership with Strayer University.
  • Medical/Dental Coverage
  • Paid Holidays
  • Continuous Professional Development
 
Job Type: Full-time
Apply for Position

F&I Manager

An expanding Auto Group is seeking an experienced leader in their Finance Department a minimum of 5 years F&I experience. We have a large inventory or both new and used vehicles. You will meet with the owner to strike this deal that could make a huge difference in your career. Contact us today!

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Responsible for the attainment and gross production of financial services' goals and objectives.
  • Reviews customer credit applications.
  • Controlling the deal flow in the showroom.
  • Makes extended service contracts and other owner protection programs available to customers.
  • Assesses profitability to dealership of financing arrangements.
  • Utilizes a menu selling process.
  • Ensures necessary documentation for each deal is complete by utilizing a deal checklist.
  • Maintains Customer Satisfaction scores at or above company standards.
  • Works closely with sales team. Providing leadership and guidance.
  • Ensures compliance with all laws and regulatory obligations relative to financial services and products.
  • Supports the dealership's initiative in Safeguard and Transaction compliance programs.
  • Complies with all Safeguard and Transaction compliance rules and regulations.
  • Ensures that all organizational activities and operations are carried out in compliance with organizational guidelines and local, state, and federal regulations and laws governing business operations.
  • Oversees completion and submission of all financing documents.
  • Acts as liaison between the customer and the lending institution.
  • Reinforces company policies and adheres to company standards.
  • Encourages compliance with applicable laws and regulations.
  • Ensures adherence to F&I reporting requirements of company.
  • Maintains effective employee relations.
  • Promotes and maintains good customer satisfaction index.

Qualification requirements include:

  • Experience with CDK
  • Hardworking, motivated individuals with a positive attitude

Benefits Offered

  • Medical
  • Dental
  • Life
  • Vision
  • Free Education (Strayer University)
  • Opportunities for Growth!!
  • Training Provided
Apply for Position

Parts Counter Person

Greenwich Ford is looking for an experienced Parts Counter Person to join the team! The Parts Counter Person is extremely knowledgeable about automotive parts and accessories and can accurately answer questions and satisfy customer inquiries. The ideal candidate has previous experience with automotive parts and accessories. Candidates must have a pleasant and courteous personality, strong customer service and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills.

Essential Duties

  • Assists all customers (retail and shop) in selecting required parts in a friendly, professional and efficient manner.
  • Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line.
  • Answers phone calls, providing price quotes and other information.
  • Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
  • Provides high level of service to internal and external customers.
  • Pulls and fills orders from stock.
  • Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
  • Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
  • Notifies the service advisor and the customer when special ordered parts have been received.
  • Notifies the body shop when all parts have arrived and when they will be delivered.
  • Pulls orders for delivery to body shop, making sure all parts are tagged with customer names and job number.
  • Replenishes assigned inventory daily.
  • Assists outside sales representatives with their orders.
  • Makes sure all internal requests for parts are billed on service repair order.
  • Other tasks as assigned.

Benefits

  • Medical Coverage
  • Dental Coverage
  • Vision Coverage
  • Paid Holidays
  • Continuous Professional Development

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Weekend availability

Supplemental Pay:

  • Commission pay

Ability to commute/relocate:

  • Greenwich, NY 12834: Reliably commute or planning to relocate before starting work (Preferred)

License/Certification:

  • ASE Certification (Preferred)

Work Location: One location

Apply for Position

Commercial Sales Manager

New dealership is looking for innovative and driven Commercial Sales Manager. If this sounds like you, apply today!

Essential Duties

  • Controls all commercial vehicle inventory for Greenwich Ford as well as maintain customer relations.
  • Forecasts sales goals and expenses for the commercial vehicle department.
  • Forecasts aggressive yet realistic monthly goals and objectives for individual salespeople and provides them with the support to meet these goals.
  • Maintains close contact with customers and manufacturer's commercial vehicle representatives.
  • Develops programs that will increase gross and F& I penetration.
  • Provides proper product and training resources for salespeople on a regular and continuous basis.
  • Conducts daily and weekly commercial sales training meetings as directed by the general manager.
  • Understands, keeps abreast of and complies with federal, state and local regulations that affect commercial vehicle sales.
  • Strives for harmony and teamwork with all other departments.
  • Attends managers meetings.
  • Maintains professional appearance.
  • Other tasks as assigned.
Apply for Position

Service Advisor

Greenwich Ford seeks talented Service Advisors (Writers) for a busy dealership service center in Greenwich, NY! Service Advisors are to greet customers, listen to their description of the problems or service needed, determine the type of service required and prepare repair orders. If a vehicle requires additional repairs not covered in the original order, they estimate the additional cost and telephone the customer for permission to do the work. They also advise customers on other available services.

Essential Duties

  • Advises customers about necessary service for routine maintenance.
  • Helps identify a mechanical problem by questioning the customer or doing a visual inspection or

road test.

  • Confers with customers about inspection results, recommend corrective procedures and prepare

work order for needed repairs.

  • Prepares a repair order showing time, cost and labor estimates for service.
  • Writes a brief description of the customer's concern on the repair order to help the technician

locate the problem.

  • Explains the work performed and the repair order charges to the customer.
  • Handles customer complaints.
  • Schedules service appointments.
  • Obtains customer and vehicle data prior to arrival when possible.
  • Greets customers in a timely, friendly manner and obtains vehicle information.
  • Test drives the vehicle with customer as needed to confirm the problem or refer to test technician.
  • Refers to service history, inspects vehicle, and recommends additional needed service.
  • Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.
  • Provides a complete and accurate written cost estimate for labor and parts.
  • Obtains customer's signature on repair order; provides customer with a copy.
  • Establishes customer's method of payment. Obtains credit approval, if necessary.
  • Notifies dispatcher of incoming work.
  • Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
  • Implements and maintains a service marketing program.
  • Reviews repair orders to ensure that work is completed and additional work and authorization is noted. Closes repair order as appropriate.
  • Ensures that vehicles are parked in assigned areas. Makes sure they are locked and all keys are marked and put away correctly.
  • Keeps service department forms, menus and pricing guides up-to-date.
  • Implements a quality control process to eliminate comebacks.
  • Maintains high customer satisfaction standards.
  • Handles telephone inquiries regarding appointments and work in process.
  • Inspects all vehicles for body work, informs customer if work is needed and provides an estimate for body work.
  • Maintains a professional appearance.

Benefits

  • Paid Time Off
  • Free College Tuition through our partnership with Strayer University.
  • Medical/Dental/Vision Coverage
  • Life Insurance
  • Paid Holidays
  • Continuous Professional Development
Apply for Position

BDC Representative

We are currently conducting interviews for our growing Business Development Centers in Greenwich. Are you ready to shift your career into overdrive? Are you ready to start your career with a company that fosters professional growth? Are you looking for a role with an uncapped commission? If you answered yes, we look forward to meeting you.

To see some of our company's growth, copy and paste the link below:

https://apnews.com/press-release/newswire/business-new-york-e8a07c495a7854a4103af258d4325329

Primary responsibilities will include but are not limited to the following:

  • Answer inbound calls in a professional manner and set appointments for prospective clients.
  • Manage a high volume of customer inbound calls and re-route to the appropriate team member.
  • Identify customer needs and resolve concerns
  • Log customer information into the dealerships computer database and follow up accordingly.
  • Maintain professional appearance at all times
  • Identify strategies to improve customer service process and customer satisfaction

Job Requirements include:

  • Previous experience working in a call center or customer service environment preferred
  • Enthusiastic and friendly demeanor
  • Proven experience at building relationships and working in teams.
  • Live within a reasonable commuting distance
  • Tenacious yet professional follow up on customer inquiries
  • Background in sales helpful but not required
  • Bi Lingual preferred

If you have experience providing exceptional customer service and thrive in a fast paced environment, let's talk!

Job Type: Full-time

Job Type: Full-time

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off

Schedule:

  • 8 hour shift

Supplemental Pay:

  • Bonus pay
  • Commission pay

Experience:

  • Call center: 1 year (Preferred)

Work Location: One location

Apply for Position

Automotive Biller/ DMV Title Clerk

Greenwich Ford is currently searching for an experienced Automotive Biller / DMV Title Clerk! If you are a team player eager to work in a pleasant, professional office atmosphere you need to apply now!!

To see some of our company's growth, copy and paste the link below:

https://apnews.com/press-release/newswire/business-new-york-e8a07c495a7854a4103af258d4325329

Job Requirements and Qualifications:

  • Previous dealership experience in an automotive billing capacity PREFERRED
  • Good working knowledge of DMV / Verifi system
  • Responsible for stocking in all New and Used vehicles
  • Processes all New & Used vehicle registrations using NYS OLRS system
  • Prepares title documents.
  • Ensures all vehicles are registered within required state guidelines
  • Submits all legal transfer work to the Department of Motor Vehicles.
  • Reviews registration & title applications for accuracy and ensures information is complete.
  • Posts daily registration reports into CDK
  • Bills out all Deals (Retail, Lease, Wholesale, Swaps - dealer trades)
  • Maintains DMV plate, MV50 and registration inventory
  • Uploads all documents for archiving upon complete of transaction.
  • Compiles and maintains a complete list of all outstanding title work.
  • Reports management status of any missing or problem titles and provides a current list of outstanding titles to the Controller at the month end.
  • Works with financial institutions to resolve outstanding title deficiencies
  • Stays abreast of title regulations. Attends seminars held by local licensing bureaus and any available training on title regulations.
  • Cross-trains others to handle title clerk daily responsibilities.
  • Attention to detail and good communication skills are a must.
  • Ability to multi task in a fast paced environment
  • Maintains professional appearance and neat work area.

We include a comprehensive benefits package including:

Competitive pay based on experience

Free Tuition through Strayer University
Paid Time Off
Medical Coverage
Dental Coverage
Paid Holidays
Continuous Professional Development

Full time position, Monday - Friday

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Type: Full-time

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Education:

  • High school or equivalent (Preferred)

Experience:

  • Automotive Billing: 1 year (Required)

Work Location: One location

Apply for Position

Automotive Technician

Job details
Job Type: Full-time

Qualifications
US work authorization (Preferred)

Full Job Description

Greenwich Ford is seeking talented Automotive Technicians to join our team. We offer a comprehensive benefits package, continuous on-site and off-site training, tool assistance, and so much more. A clean driving record is required.

Click here to see some of our company's growth, copy and paste the link below:


Job Responsibilities include but are not limited to:

  • Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
  •  Diagnoses cause of any malfunction and performs repair.
  • Communicates with parts department to obtain needed parts.
  • Saves and tags parts of the job if under warranty or if requested by the customer.
  • Examines assigned vehicle to determine if further safety or service work is required or recommended. 
  • Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time. 
  • Documents all work performed and recommended on the repair order.
  • Road tests vehicles when required or refers to the test technician. 
  • Participates in manufacturer-sponsored training programs, schools and events.
  • Keeps abreast of manufacturer technical bulletins.
  • Supervises work of any apprentice technicians as assigned.
  • Reports machinery defects or malfunctions to supervisor.
  • Ensures that customers' cars are kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or condition of the vehicle. 
  • Keeps shop area neat and clean. 
  • Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as they were received. 
  • Understands, keeps abreast of and complies with federal, state and local regulations, such as hazardous waste disposal, OSHA Right-to-Know etc. 
  • Operates all tools and equipment in a safe manner. 
  • Reports any safety issues immediately to management.**
  • Other tasks as assigned.

Certificates, Licenses, Registrations

  • Automotive Service Excellence (ASE) Certifications
  • Previous Technician Training
  • State Vehicle Inspector Certification (PREFFERED)
  • Valid Driver's License

We offer tremendous growth and a comprehensive benefits package including:

  • Paid Time Off
  • Medical
  • Dental
  • Paid Holidays
  • Continuous Professional Growth and Development

Job Type: Full-time

Pay: $14.00 - $24.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

8-hour shift
Monday to Friday
Weekend availability

Ability to commute/relocate:

Greenwich, NY 12834: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: One location

Apply for Position

Contact

Greenwich Ford

1111 State Route 29
Directions Greenwich, NY 12834

  • Sales: 518-692-2246
  • Service: 518-692-2246
  • Parts: 518-692-2246

Hours

  • Monday 8:30am-6pm
  • Tuesday 8:30am-6pm
  • Wednesday 8:30am-6pm
  • Thursday 8:30am-6pm
  • Friday 8:30am-6pm
  • Saturday 8:30am-5pm
  • Sunday 12pm-4pm